All FAQ Share This

Why Can't I Finish Step 2?

See Step 1 for details about finding Step 2. You have to complete Step 1 to get Step 2.

Step 2 is where you download a suitable browser extension for your device. If you do not download an extension, you will not be able to complete step 2.

If the first device you are installing an extension on is Android, you need to download our browser extension. If you have not downloaded this extension, you will not be able to move from step 2 to 3 until you download the extension. You will remain stuck on step 2 until you download the extension. 

Kiwi is not our extension! You need to download our extension! If you have Android, there is a video to help. 

Once you have downloaded the extension to your device our system will move you to Step 3.

See the image below

  1. Select Android if you have Android phone.
  2. Click the download button.
  3. Follow the instructions and watch the video.

After download you install the Zip file extension (see instructions) below video in Sell Data back-office.